Create MYIMG Account

1.First ,Creat MYIMG Account  。

2. On the next screen, enter your Certificate, Policy Number or Insured/Member ID and click Continue

3. After the system verifies this information, enter your date of birth, fill in the basic information, and then submit.

4. LOG IN MYIMG , click “Claims”, then click the lower bar and click “My Claims”

5. Select the insurance type or certificate. Click "Submit New Claim" and follow the prompts to complete your submission.

MyIMG offers secure access to manage your account at anytime from anywhere in the world. If you don'thave a MyIMG account, you can create one by “CREATE AN ACCOUNT" on the MylMG login. The next screen initiates the account creation process by asking for either your IMG Certificate Number or Insured ID. Once the system verifes this information, you will then need to enter your date of birth and/ or first and last name (depending on what type of policy you have). Once you have logged in, you will see the home screen. Click on the “Claims" tab, and select "Submit a Claim." Use your new MYIMG credentials to log in. Once you have logged in , you will see the home screen. Click on the “Clams”tab, and select “Submit a Claim.” Select the applicable policy , and follow the remaining prompts to submit you claim. Once your claim has been submitted, you will receive additional notifications regarding the status of your claim. IMG will work through you claim submission as quickly and accurately as possible. At last

● If possible,  When getting medical treatment inside the U.S PPO network., you may reduce your out-of-pocket costs by picking an in-network provider.

● Present your IMG ID card to all medical providers at the time of treatment.

● Prior to seeking medical treatment, read all insurance plan documents provided at the time of enrollment to fully understand your coverage.

● Make sure you understand what services and procedures require precertification prior to treatment so your benefits will not be reduced.

● File your claim within 90 days and include all necessary information such as itemized receipts, medical records, and more.

● Complete a claim form once services have been rendered. The claim form explains to our claims department the history behind your claim submission and other pertinent information required to settle the claim.

● Include your banking information when submitting your claim. If you do not submit any banking information, or supply incorrect information, resolving your claim will take longer.

● Please remember to submit your original itemized bills and receipts as soon as you receive them. Do not hold them until the end of the year. IMG will apply eligible medical expenses to your deductible and coinsurance throughout the year.

● Submit drug information.

● Keep copies of all forms submitted to IMG.

● If you are submitting claims on behalf of a dependent minor child and wish for the reimbursement to be sent to the parent or guardian, that request needs to be added to the claim form so special handling may be arranged.