.....    stacinsurance1984@gmail.com  1-800-917-5118   Contact Us

Find A Doctor

As we all know, finding a suitable medical institution for medical care in the United States is a very complicated matter. To prevent the huge medical expenses in the United States and reduce your financial burden, you must first sign up for medical insurance that suits you before seeing a doctor, and then choose a relevant medical institution provided by the insurance company to see a doctor, so that you pay a small part of the bill yourself. , the rest will be borne by the insurance company, and the claim will be filed at the end.

The Patriot Exchange Program for visiting scholars' insurance is not limited to a designated medical network, allowing individuals to seek treatment from any hospital or doctor. The benefits remain the same regardless of the healthcare provider chosen. However, it's important to note that not all hospitals and doctors may offer direct billing services. Whether direct billing is available depends on the policies of each hospital and is not determined by the insurance company. Additionally, different doctors within the same hospital or even the same doctor may make different decisions based on individual cases.

Use the medical network to find doctors in hospitals near you and make an appointment. When seeking medical treatment, please bring your insurance card (ID Card) and any photo ID so that the hospital can confirm your identity. If you go directly to the hospital without an appointment, you are considered to need to go to the Emergency Room. If the emergency room is not an injury emergency or a hospitalization emergency, you will have to pay an additional $250 deductible. Urgent Care usually does not require an appointment and is reasonably priced. Use the link below to find an Urgent Care near you. In addition, the Student Health Center of most schools can serve international students and visiting scholars. When you see a doctor in the school infirmary, you only need to pay a $5 registration fee and no deductible.

Search for doctors in hospitals within the United States

Before searching for hospitals within the PPO network, please refer to the information on your insurance card to understand which network institutions are suitable for your insurance. "Find A Minute Clinic" refers to walk-in clinics where no appointment is needed. They are often more affordable than hospital emergency rooms. You can receive treatment without an appointment, and what makes them convenient is that the clinics usually have pharmacies located nearby. After your visit, you can directly pick up any prescribed medications. These clinics are suitable for conditions such as cold, cough, flu, sore throat, COVID-19 or other illness screenings, minor ear or urinary tract infections, minor burns, rashes, sprains, and other minor injuries.

Search for doctors from hospitals outside the United States

If you need treatment outside the United States, our STAC's proprietary International Provider Access SM (IPA) database of more than 45,000 experienced physicians and facilities gives you access to quality care around the world. The IPA search tool will identify direct billing providers. Depending on your benefits, using a direct bill provider may reduce your out-of-pocket costs for some hospitalizations. Search Internation Doctors/Providers

Before seeking medical treatment, first understand the differences between PPO and HMO in the US healthcare insurance network

PPO(Preferred Provider Organization )

The freedom is higher, with premiums and out-of-pocket ratios also higher, allowing for reimbursement of most medical service expenses. Policyholders are not required to designate a primary care physician, and referrals are not needed for specialist visits. When receiving medical services within the network, the individual's out-of-pocket costs are lower. However, when receiving services outside the network, the policyholder typically pays a higher percentage, often around 50%. Our STAC use the UnitedHealthcare PPO network, one of the largest medical provider networks in the United States. This includes over 1.4 million doctors, 6,797 hospitals, more than 45,000 clinics, 67,000 pharmacies, and 1,800 convenience clinics.

HMO ( Health Maintenance Organization )

The premiums are relatively cheap, and the proportion of out-of-pocket medical expenses of the insured is low. The goal is to improve the health of the insured through health management, emphasizing preventive and comprehensive coordination of medical services. The plan requires policyholders to designate a family doctor and only reimburses services provided by clinics and doctors within the HMO network, and will not reimburse any out-of-network services except for emergencies. In addition, except for emergency departments and obstetrics and gynecology, all specialist consultations need to be referred by a family doctor, otherwise the medical expenses will not be reimbursed.

Although PPO insurance premiums are more expensive than HMO, purchasing PPO insurance does not require a referral from a general practitioner/primary care physician (Primary Care Physician) required for HMO insurance. PPO does not need to designate a PCP (family doctor), you can go directly to See a specialist. You can visit clinics and hospitals within and outside the network, so you have great flexibility.

When do I need Precertification ?

General outpatient clinics only require an appointment with a doctor, and there is no need to notify the insurance company or undergo precertification. Precertification means that you should contact the insurance company before receiving a certain treatment procedure. Pre-certification must be completed within 48 hours of hospitalization or by contacting IMG if possible.Precertification

If the following treatments are not precertified, eligible medical expense coverage may be reduced by 50%:

●Chemotherapy

● Skilled Nursing Facility

●Home Health Care

●Inpatient Care

● Radiation Therapy

●Surgery or Surgical Procedures

If the following items are not precertified, they may not be covered:

●Interfacility Ambulance Transfers

●Emergency Medical Evacuations

●New Emergency Treatment Occurring Outside the United States not Covered by U.S. Plans

Why create a MyIMG account

MyIMG account

MyIMG account function

Submit a claim and check progress

Find doctors and hospitals within your medical network

Modify your personal information in IMG system

1-800-917-5118

FWechat QRCODE

FWechat QRCODE