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General outpatient clinics only require an appointment with a doctor, and there is no need to notify the insurance company or undergo precertification. Precertification means that you should contact the insurance company before receiving a certain treatment procedure. Pre-certification must be completed within 48 hours of hospitalization or by contacting IMG if possible.Precertification Click here

If the following treatments are not precertified, eligible medical expense coverage may be reduced by 50%:

Chemotherapy

Skilled Nursing Facility

Home Health Care

Inpatient Care

Radiation Therapy

Surgery or Surgical Procedures


If the following items are not precertified, they may not be covered:

Interfacility Ambulance Transfers

Emergency Medical Evacuations

New Emergency Treatment Occurring Outside the United States not Covered by U.S. Plans

1-800-917-5118

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